FAQ’S

Where are you based?
We are an Italian brand based in the North-East of Italy.

Do you ship worldwide?
Yes, we can ship to every corner of the world! Postage costs will be shown before you finalize your order with us.

How long will my order take to be delivered?
We dispatch every order on Monday. We will mail you once your order is posted out.
For further information please click here.

The item(s) I ordered has not yet arrived, what should I do?
If after the 14 days period you have not received your order, please contact us via the form on the Contact page.

Can I Return an item(s)?
For the Returns and Exchange policy click here.

How can I get in touch?
Please use the form in the Contact page, or alternatively you can contact us on Facebook.

What forms of payment do you accept?
We gladly accept MasterCard, Visa, American Express, Discover, or regular account payments all through PayPal.

Store Security
We use PayPal for payments and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What do I do if my question wasn't answered here?
If you didn't find an answer to what you were looking for here you can ask us your question yourself here